Last updated: 15 August 2026

LUNAR LEARNING LIMITED (“Lunar Learning”, “we”, “us” or “our”) is committed to protecting your privacy.

This Privacy Policy explains how we collect and use personal information when you visit www.lunarlearning.co.uk, contact us through the website or submit an enquiry.

Information you provide to us

When you contact us through our website, by email or through one of our enquiry forms, we may collect information such as:

• your name;

• email address and telephone number;

• the information you include in your enquiry; and

• any other information you choose to provide.

If your enquiry or referral relates to a child or young person, the information provided may include details about their educational needs, SEND, health or other support requirements.

We use this information to respond to your enquiry, process referrals and provide information about our services.

Contact and referral forms

Information submitted through our website or sent to office@lunarlearning.co.uk is used to respond to your enquiry or referral and, where appropriate, arrange our services.

Please only provide information that is relevant and necessary to your enquiry.

Cookies and website services

Our website uses cookies and similar technologies to help the website function correctly and securely.

We may also use third-party website services, such as Google reCAPTCHA, to protect our forms from spam and abuse.

Where consent is required for non-essential cookies or technologies, you can manage your choices using the cookie controls on our website.

How we protect your information

We take reasonable steps to keep personal information secure and restrict access to those who need it.

We do not sell your personal information.

We may share information with trusted service providers or other parties where this is necessary to provide our services or where we are required to do so by law.

How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet any relevant legal or safeguarding requirements.

Your rights

You have rights over your personal information under UK data protection law, including the right to request access to or correction of your information and, in certain circumstances, to request its deletion.

To exercise your rights or ask a question about your personal information, contact office@lunarlearning.co.uk.

You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Further information

More information about how Lunar Learning handles data protection, safeguarding and other responsibilities can be found on our Policies page at www.lunarlearning.co.uk/policies.

Contact us

LUNAR LEARNING LIMITED
Email: office@lunarlearning.co.uk
Website: www.lunarlearning.co.uk